Together with our partners, we want to turn the eMAG Marketplace into the first option for finding a product that the customer needs. Therefore, each product category has its established role in the offer available to users. This time, for the Mattress category, we started a project to update and improve the specific documentation elements. The purpose of the project: Following a recent customer journey study, it was concluded that a small number of customers perceive the eMAG site as a specialized store in the sale of mattresses. Therefore, we carefully analyzed what we can do to increase the…
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