Order incident rate

In this tutorial, you will learn about: What the Order Incident Rate is?The Order Incident Rate is part of the order flow and represents the percentage of orders canceled with incidents out of the orders placed in the reference period. Orders canceled with incidents are orders that have not been finalized within 7 working days from the assumed deadline.An exception from the indicator calculation includes orders paid by Bank Transfer, orders canceled by the customer, and orders canceled by you with the reason "Payment not made through Bank Transfer." Statuses of the indicatorSpecific threshold values for the four statuses of the…