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In this tutorial, you will learn about: - What does the Product Return Rate represent? - Indicator statuses - Reference period for calculating the indicator - How the indicator is calculated - Recommendations for maintaining the indicator What does the Product Return Rate represent? Product return rate represents the percentage of quantities returned by clients from the total of quantities afferent to all finalized orders in the reference period). Only orders that have registered a return request will be considered for this indicator. An exception from the indicator calculation is made for canceled orders with the status "Returned to sender".…
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