In this article, you will find:
What is eMAG Courier Poland?
eMAG Courier Poland is one of the most convenient ways to deliver your eMAG Marketplace orders from Poland to Romania, Hungary and Bulgaria.
This logistic option, powered by eMAG, is available for non-oversized products and it can be accessed by eMAG Marketplace sellers that have a pick-up point in Poland.
Why should you use eMAG Courier Poland?
- Optimized delivery times
- 48 – 72h Poland to Romania
- 72 – 96h Poland to Hungary and Bulgaria
- Cash on delivery payment method ➡️ 35% of RO, 55% of HU, 70% of BG orders are paid Cash on Delivery
- Locker delivery ➡️ 66% of RO orders, 35% of BG orders and 65% of HU orders of orders are delivered in locker
- Access to eMAG Genius easybox program ➡️ 2x conversion rate increase for your products & access to 1.5 M Genius users in Romania, Hungary and Bulgaria.
- eMAG Courier will pick up the parcels from your warehouse, no need to send them to intermediary pick up points and spend extra on transportation.
- Returns Management – eMAG courier will bring back to your warehouse all your returned products
- You can write directly to eMAG when you encounter issues with damaged/lost products
- Clients can track their order status in their eMAG account
What are the transportation costs?
Poland – Romania
- Locker – 12 RON
- Home Delivery 17 RON
Poland – Hungary
- Locker – 1000 HUF
- Home Delivery – 1400 HUF
Poland – Bulgaria
- Locker – 5 BGN
- Home Delivery – 7 BGN
How can you access eMAG Courier?
- First, you must be an eMAG Marketplace seller with pick-up address in Poland with non-oversized products in your eMAG Marketplace Portfolio, to be eligible for this service.
- Go to the Message Center and ask for the eMAG Courier annex to be displayed in your account
- In your eMAG Marketplace Account – Legal Documents section, you will see the eMAG Courier annex (BPO Poland annex).
- After you sign the annex, the courier service will become active.
Important!
- After the eMAG Courier activation, eMAG will manage the deliveries for all your products (non-oversized) and will also set the standard delivery tax that clients will pay for both locker and home delivery.
- Since eMAG is managing this service, you will not be able to set a delivery fee for locker and home delivery, and you will issue invoices only for the products, without the delivery fee.
- The clients will receive a separate invoice for delivery from eMAG.
- You are free to determine which courier company you work with to deliver your products, but once eMAG Courier is activated, the eMAG standard delivery tax will be applied for all your products and all your orders will be considered as managed by eMAG Courier. If you wish to issue AWBs with another courier, you need to disable first the eMAG Courier service.
How can you inactivate the eMAG Courier Service?
If you want to disable the eMAG courier service, you can write to us in the Message Center, and we will deactivate it.
