Returns and claims

In this chapter, we have prepared information about: What are the returns? How to process a return form How to cancel a return form How to reject a return form Reasons for rejecting a return request Claims What are the returns? Returns are part of the product marketing process, in the online environment, the return rates are even higher, due to the impossibility of physically viewing and testing the purchased product. A customer buys a product out of a desire to keep and use it, but if it does not match his expectations, he will certainly send it back. It…