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Conditions for returns, on IMN

This article will give you information about the specific return conditions, practiced in each of the four marketplaces of the IMN platform: eMAG, Kaufland.de, Cdiscount, and ePrice. Below you will find how to process a return, specific to each marketplace: Kaufland.de On Kaufland.de any customer request for a return must be processed within 48 hours if the request is registered on working days. If the value of the returned product exceeds € 40.00 (€ 40.01, excluding delivery charges for initial delivery), then you will have to bear the costs of shipping the return and provide a “prepaid return” label. Otherwise,…

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