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Return finalization rate

In this tutorial, you will learn about: - What Return finalization rate represents - Statuses of the indicator - Reference period for calculating the indicator - How to calculate the indicator - Recommendations for maintaining the indicator What Return finalization rate represents The Return finalization rate represents the percentage of  both completed and rejected return requests out of the total return requests that have the "Received"status. This indicator does not include : - the returns closed with incident, because they are not considered as finalized, - returns with a maximum completion date, grater than the calculation date (for both the…

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