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In this tutorial, you will learn: What customer receivables are The most common situations for payment blocking What customer receivables are: Customer receivables are those amounts affected by errors in the order processing, return process, incorrect generation of AWBs (Air Waybills), or even accounting errors. The most common situations for payment blocking are: 1. The amount collected is higher than the current order value. For example: In an order already placed with cash on delivery (COD) payment, the customer requests to add a new product. You send the order with the COD amount for…
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